Checkmyfile Review & Feedback: Credit Score and Report

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By Grace Hickman
Updated on Friday 18 August 2023

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Checkmyfile is a multi-agency credit reporting website and it is one of the best ways to check your credit score in the UK.

In our review below, we explain all you need to know so that you can make an informed decision as to whether or not Checkmyfile is any good and we also explain how to cancel your subscription if you’re not happy with its services. Our verdict is below.

Tap the button below to sign up to a free 30-day trial with Checkmyfile - after the trial, there is a monthly charge of £14.99, but you can cancel anytime:


  • Uses ALL four UK online credit reference agencies - not just one

  • Gives you a fuller, more detailed credit report

  • Is easy to understand and simple to use

  • Provides informative graphs and charts

  • All your personal data is protected

  • Password-protected PDF downloads

  • Has a 4.6-star rating on Trustpilot (1,185 reviews)

  • The first 30 days are FREE*

  • Easy to close account or cancel free trial by phone or online

Here, we review Checkmyfile, explaining how it works, whether it's the best and most reliable site to get all 4 credit reports, how to see your credit score, and why you should sign up today!

You can sign up to the company here or by tapping the green button above.

What is Check My File?

Checkmyfile is a credit reporting website with a difference.

Most websites will provide you with information from just one credit reference agency (CRA) - such as Experian, for example - but Checkmyfile gives you access to the data held by the four main CRAs in the UK:

  • Equifax

  • Experian

  • TransUnion (formerly Callcredit)

  • Crediva

This way, you can get a better idea of what lenders and creditors can see when checking your eligibility to borrow money, known as creditworthiness.

Checkmyfile was the first credit-checking site to give borrowers easy access to their credit score and report online, letting users initially sign up to a 30-day free trial so you can see how it works for yourself without any risk during that period.

Since launching 21 years ago in 2000, they have provided 35 million credit scores and 8 million credit reports to consumers across the UK.

How does Checkmyfile work?

You can sign up to Check My File by completing a simple form on their site, which asks for your basic personal information and your credit or debit card details. 

You will not be charged during the 30-day free trial, but you will be charged £14.99 when this period ends, so be sure to keep an eye on this and cancel before the trial ends if you don’t want to pay money for your credit score and report. 

Once you’re signed up, you will be able to take advantage of all the services available on the site, such as checking your credit score and viewing your detailed credit report, which will allow you to see all the information that the four credit reference agencies hold on you.

This puts everything into one place so it’s easier for you to access information about your financial history and it also allows you to identify any errors shown on your report which could be dragging your credit score down. If this is the case, you can take the necessary steps to rectify any mistakes, which will help to improve your credit score.

Does using Checkmyfile affect your credit score?

No. According to Checkmyfile com, “checking your own credit report will not lower your credit score.”

When you do certain things like applying for a loan or choosing to pay for your car insurance policy monthly rather than annually, as examples, the lender is likely to do a credit check on you to determine your creditworthiness, helping them identify the level of risk you pose to them and whether or not they should lend money to you (i.e. how likely you are to pay it back in full and on time).

Sometimes, a soft credit check will be carried out on you, in which case, it won’t affect your score or be noted on your report. However, many lenders will carry out a hard search on you, which will be market on your credit report. Other lenders will be able to see this (with a hard check) and if you were rejected, which can be damaging if you want to borrow money in the future. Having too many hard checks and/or credit checks denied at one time can also negatively impact your borrowing eligibility.

Is CheckMyFile free? 

Yes, the website is free for the first 30 days after signing up to the trial. Once this trial period ends, you will need to pay £14.99 monthly if you want to continue using its handy services.  

You can cancel online anytime (see how to do this below), however, so you won’t be charged anything if you deactivate your account before the end of your 30-day trial.  

Once you have signed up, you will be provided with credit information held on you from Equifax, Experian, TransUnion and Crediva, including the following:  

  • Active accounts 

  • Adverse accounts 

  • Electoral roll information 

  • Addresses you’re linked to 

  • Financial associates 

  • Court judgements and insolvencies 

  • Fraud warnings 

  • Recent credit applications  

You are then able to delve further into each category for more in-depth information if you require it. 

Checkmyfile will also provide you with a unique credit score, as well as expert advice and tools to help you improve your credit rating for future applications. 

Read more: How to Improve Your Credit Score with a Credit Card 

How to cancel Checkmyfile - How do I cancel my free trial? 

If you have a checkmyfile account that you wish to cancel, or you simply want to cancel your 30-day free trial, this is absolutely fine to do so and it’s quite an easy process. It is possible to close your account (cancel your subscription) during the 30-day trial or after, whichever you’d prefer.

To cancel by phone, call the checkmyfile contact number which is: 0800 086 9360.

Or, if you’d like to cancel online, you will need to go to your Checkmyfile login page and sign in, then select the option ‘Expert Help’, then choose ‘I need help with my account’ and tap or click on the option that says ‘I’d like to stop my subscription’.

Note: Checkmyfile will keep the bank details you provided on their system for up to 12 months in case you decide to renew your subscription to check your score or report. If you don’t want them to store this information, simply send them an email: [email protected].

How often is Checkmyfile updated?

This depends on when the credit reference agencies and lenders update your information. On their website, Checkmyfile states:

“Lenders typically share new information with the Credit Reference Agencies on a monthly basis, so it may take your lenders up to two months to update your account information (such as your balance and account status, for example).”

Once they update this information, it will be automatically updated on the Checkmyfile website.

Is it the best credit score site in the UK?

Rather than you using just one online credit score checker like Experian, Equifax, TransUnion (previously known as CallCreditor Crediva, Checkmyfile uses all four! 

This way, you get a more detailed report of your credit history and you can see it in a way that’s simple to understand. 

By providing you with information from all four CRAs, Checkmyfile is able to provide you with an all-in-one service that has all the data you need to know about your finances 

You don’t have to worry about signing up to three or four different credit score websites to get the full picture, Checkmyfile has it all!  

Whether or not it’s the best credit reporting site for you depends on your needs – Checkmyfile is great for those that want to see information from a wide range of sources, but there may be other sites out there that provide you with slightly more detailed information on just one CRA, so you may want to explore your options. 

It’s always a good idea to check out real-life reviews online of other customers who’ve used the service before.

Trustpilot reviews - Is Checkmyfile any good?

Checkmyfile is rated very highly on renowned review site Trustpilot. There are currently 1,185 reviews (at the current time of writing: 19/03/2021) and 90% of those reviews rate the credit score checker as either ‘Excellent’ or ‘Good’, which suggests its a good site to use for getting a detailed and trustworthy score and report.

One excellent review is as follows:

“Got better service than I was expecting. Got free credit score trial period. Emailed to thank them and to cancel my free trial period. Got a very quick response to inform it had been cancelled personally and no charge would be applied. I was also given an extension free of charge for the email I sent. Fantastic service would recommend to all.”

It’s also worth noting that Checkmyfile can help with mortgages, as another 5-star review states:

“Essential service for getting the best deal on a mortgage. First class service.”

Of course, you will probably come across some negative reviews as with any other product or service online, so be sure to take a good look at a range of reviews and opinions before making your decision as to what the most reliable credit score checker is.

Sign up to a 30-day free trial with Checkmyfile now - a charge of £14.99 applies thereafter, but cancel anytime:

The benefits of using Checkmyfile

Checkmyfile can be a highly useful tool for those looking for information on their credit score in the UK.  

Some of its main benefits include:  

  • Data from Equifax, Experian TransUnion and Crediva 

  • Customer support is excellent (as rated on Trustpilot) 

  • Their team will liaise with the CRAs if you have a dispute 

  • Both signing up and cancelling is easily done online or via phone

  • There is a 30-day free trial period 

  • Subscription prices have never increased for existing customers and never will  

  • You receive your own credit score with a colour-coded wheel and a star rating to make it easy to decipher 

One of its primary advantages is that you are able to see the information from a variety of CRAs side-by-side, meaning that you can identify and dispute any discrepancies easily, which, once rectified, can boost your score. 

In summary, it is one of the most efficient, straightforward and informative ways of checking your creditworthiness online. It is also one of the best sites to get all credit reports in one place.

What does Checkmyfile offer?

Firstly, Check My File is really easy to set up, and once you are in, the volume of information available to you is impressive.

You are provided with a main summary (your report), which shows you data from each of the four main credit reference agencies.

Full explanations to all the terms are provided clearly on screen and help you navigate all your personal data with ease, and there's even a jargon buster available if you're struggling to understand what you're seeing.

Your Checkmyfile credit score

Checkmyfile uses its own system to provide you with your unique credit score, based on information from all four of the main credit reference agencies in the UK. 

Your Checkmyfile credit score is calculated using all of the information it holds from Equifax, Experian, TransUnion and Crediva, and is then displayed to you with colour-coded charts and a star rating, to help you better gauge whether or not it is a good credit score. 

If your credit score is not as high as you’d like it to be, there are many ways to improve it.  

You can get a better credit score by:  

  • Using a credit card little and often 

  • Making payments in-full and on-time 

  • Registering on the electoral roll 

  • Avoiding too many credit applications 

  • Closing any unused accounts 

  • Borrowing only what you can afford to pay back 

  • Cutting ties with any negative financial associates 

For more information, see our full guide on how to improve your credit score.  

Alternatively, head over to today to get your free trial credit score and report with in-depth information from all four UK CRAs. Remember, if you don't wish to pay the monthly fee of £14.99 after the trial, don't forget to cancel your subscription:

Credit score advice at Compare UK Quotes

If you’d like more information on credit scores and reports before signing up to Check My File, be sure to read our related guides:

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